sometimes our partners double book and when this happens the provider usually notifies us within 24 hours. If this happens we will refund your booking and cancel it. This process can take up to 10 days, depending on your payment method. If you have any further questions please contact our customer service team.

Usually, you cannot contact property owners/managers before booking because Best Stay deals with all communications between the provider and the guest.

If something goes wrong, please feel free to immediately contact our customer service team by using the number or email on our Contact Us Page.

In some countries, property owners are required to register their property at a tourist office and apply for a tourist license. If you rent a booking that does not have a tourist license it is usually against the law in that country. But no worries! At Best Stay, we make sure that all of our foreign rental properties have a tourist license.

No, you do not need a rental agreement before booking. Best Stay Travels will provide you with a booking confirmation.

You can find accommodation recommendations on our things to do page or our travel deals page. If you’re looking for a specific destination simply use our search bar.

Simply choose your accommodation category of choice on the menu bar, then browse accommodations by place. You may filter results by price or location and choose what best fits your needs.

Use the search bar on the top of the homepage.

You can pay for your vacation at the end of checkout. We accept all major payment methods such as debit cards, PayPal, Apple Pay, etc.

Simply choose the credit/debit card option and enter your American Express card information.

Your billing agreement with PayPal may have been canceled because of an error with your billing or shipping address.

Nothing to show here